Booking Terms


1. Room Configuration

  • Twin Cottages: We have a total of 21 Twin cottages. Each of these cottages has 2 beds-A King (200 x 200cm) and a Queen (200 x 180 cm). These cottages can accommodate a maximum of 4 adults (2 beds) or 2 adults + 2 children(2 Beds).
  • Double Cottages: We have a total of 6 double cottages, each of these cottages have 1 KING bed, 200 x 200 cm.
  • Interconnected Cottages: We have 4 such cottages, each comprising of a TWIN and a DOUBLE cottage. Maximum occupancy is 6pax on 3 beds
  • 2 bedroom Villa: We have one such Villa. It has 2 rooms, each with a KING bed. The villa has a common living area and a generously sized deck. This villa is ideal for 2 couples. On request, the living room can be re-arranged to add max 2 single beds.
  • Others: Baby cots/sofa beds: These can be arranged. Please inquire with our reservations department at the time of booking.


RATES
Green
FB
260
380
830
Shoulder
FB
310
450
950
Peak
FB
365
565
1190

Xmas and New Years supplemets (24, 25, 31st Dec 2019 & 1st Jan 2020) US $35 per adult per night, US $17.5 pppnt/child (5-12 years)


RESIDENT RATES

Special residents rates ares available for citizens / resident permit holders of Uganda, Kenya, Rwanda, Burundi & Tanzania.
*Proof of citizenship/resident status will be required.

TERMS & CONDITIONS

2. Single Room Policy

A maximum of 3 singles per any one booking will be charged at SINGLE room rate. All additional singles shall be charged at twin/double room rate.

3. Children Policy

Children of all ages are welcome to our lodge, however, conditions below apply: -

Child 3-12years old sharing with 1 adult
Adult pays SINGLE rate, child pays 50% of pp twin sharing rate
Child 3-12years old sharing with 2 adults
50% of per person adult twin sharing rate
Child 3-12years, in own villa
75% of adult per person sharing rate

Note: We are in close proximity to wildlife and Parents/Guardians are responsible for the safety of their children.
*Children passport copies will be required for proof of age.

4. Cancellation Policy

All confirmed reservations that may be cancelled or amended or room numbers reduced, will be subject to cancellation policy as described here under. Please note: Cancellation/amendment request must be received in writing.

  • SHOULDER/PEAK SEASON:
    • Confirmation date to 46 days prior: 20% of booking value
    • 45 days or less including no-show prior: 100% of booking value.
  • GREEN SEASON:
    • Confirmation date to 31 days: 20% of booking value
    • 30 days or less: 100% of booking value.

5. Payment

Please visit our online payment link on:http://www.theretreatatngorongoro.com/pay/index.php Please note, when paying online, there is a processing fee of 5% that must be applied to your total invoice. So, you pay Invoice amount +5% processing fee.
NOTE: Cardholder must be a participant. Copy of card holder’s passport must be scanned & Emailed to us.